![]() To check if this is the case, open the Chrome Settings, expand Advanced, click System, turn off the switch next to ‘Use hardware acceleration when available,’ and then click Relaunch. Disable Hardware Accelerationįorum chatter indicates Chrome’s hardware acceleration functionality as a likely reason for failed downloads. You can also select PDF printers such as Adobe PDF or Microsoft Print to PDF as opposed to Chrome’s built-in Save as PDF option. The resulting files would be rather large, however. Open the File menu in Google Docs, select Print, and select the Save as PDF option on the Print dialog box. If splitting files into multiple parts sound like a hassle, you can ‘print’ them to PDF instead. Try breaking the document into several parts and download them separately-you can always combine split PDFs afterward. Google Docs may not download large documents (those containing lots of images, for example), especially when it comes to exporting them to the PDF format. If you’ve signed into multiple Google Accounts in Chrome, then it’s best to sign out of all of them except for the one that you use to access Google Docs.Ĭlick the profile portrait to the upper-right corner of the Google Docs web app and then click ‘Sign out of all accounts.’įollow by signing back in with the proper Google Account, and then try downloading a document in Google Docs. In that case, you have no recourse but to ask the owner of the file for permissions to download the document. A grayed out Download option within the Google Docs File menu indicates that. Request Download PermissionsĪre you attempting to download a shared document? You may not have the permissions required to do that. Follow by re-enabling them one-by-one to identify extensions that hinder Google Docs from functioning properly. Just make sure not to delete your passwords or auto-fill data while you are at it.Īdditionally, disable your Chrome extensions-open the Chrome menu, and then click More Tools > Extensions. If that works, you may want to clear the entire Chrome browser cache-go to Chrome Settings > Privacy and Security > Clear Browsing Data. Then, sign into Google Docs with your Google Account credentials and attempt to download a document. Open the Chrome menu and click New Incognito Window to switch to Incognito mode. Try Incognito ModeĬhrome’s Incognito mode can help bypass various browser-related issues caused by outdated browser caches or problematic extensions. If that works, add Google Docs to the extension’s white-list to prevent future conflicts. Turn the extension off (go to Chrome menu > More Tools > Extensions), and then perform a fresh Google Docs download. Disable Content-Blocking Extensionsĭo you use an ad blocking extension in Chrome? It could be what’s stopping Google Docs from successfully initiating downloads. Thankfully, you do not have to clear the entire Chrome cache-check out this guide for detailed instructions on how to clear the Google Docs cache only. To rule that out, you must clear cached data related to the web app. Clear Google Docs CacheĪn outdated web cache can also cause various issues with websites and web apps, and Google Docs is no exception. Reload Google Docs, and then try initiating a download. To check if this is the case, load Google Docs in a new tab, and then click the padlock-shaped icon next to the address bar-if Automatic Downloads is set to Block (Default), set it to Allow instead. As a security measure, Chrome prevents sites from downloading files one after another.
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